Customer Service

 

One of our basic purpopes is to guarantee closeness and constant assistance to the customer even after the machine installation.

Remote-assistance

 

Your direct line with Tekmag. Through our Helpdesk, you can get in touch with properly trained and skilled personnel at any time. Our specialists, together with your operators, will be able to solve most problems by asking focused questions and giving instructions through remote diagnosis.

Maintenance

 

We believe the best way to guarantee your machine is always in good condition is by following a preventive maintenance plan which consists of regularly checking the standard functions of all devices and components and cleaning and lubricating all parts.

CUSTOMIZED MAINTENANCE PROGRAMS.